IT inventory for IT service providers and MSPs
IT system houses and managed service providers manage several clients cleanly separated in Notory, document their assets, licences, certificates and networks and automate upkeep via auto-discovery and the REST API. Because you define object types and fields yourself, Notory adapts to your service structure - an ideal flexible CMDB alongside your RMM.
Several clients, cleanly separated
Map clients, sites and tenants in a structured way and keep their inventories apart. Roles and permissions control who sees which client data - from technician to client login.
Auto-discovery & REST API
Capture devices automatically via auto-discovery and sync inventories over the REST API with your tools. Less manual work, fresher data, a clean foundation for SLAs.
Licences & certificates in view
Monitor software licences as well as SSL/TLS certificates with expiry warnings. That way you prevent expired certificates and licence shortfalls at clients before they become a ticket.
CMDB & dependencies
Link assets in a typed way into a CMDB and make dependencies visible - for impact analysis, clean handovers and traceable documentation per client.
Example: an MSP with 25 clients
An IT system house looks after 25 clients with several thousand assets in total. In Notory each client is a cleanly separated tenant; technicians see only their assigned clients by role. Auto-discovery keeps inventories current, the REST API reconciles them with the RMM. If an SSL certificate or a licence expires at a client, Notory reports it in good time - the client gets a clean report instead of a nasty surprise.
Related modules and topics
Especially relevant for MSPs:
Questions from IT service providers
Can I manage several clients separately?
Yes. You map clients, sites and tenants in a structured way and separate their inventories via roles and permissions. Each technician sees only the relevant client data, and you can optionally provide a client login.
Is there an API for automation and RMM integration?
Yes. Notory offers an open REST API plus import/export. Use it to sync inventories with your own tools, feed in auto-discovery results and automate recurring upkeep - Notory complements your RMM as a flexible CMDB.
How do I best get started as an MSP?
Start from an industry template for IT/MSP and adapt object types and fields to your services. Then set up auto-discovery and the API. Notory scales to 50,000+ assets per instance and grows with your client base.
One flexible CMDB for all your clients
Manage every client separately in a flexible CMDB. Start with Starter from EUR 10 net/month or request a live demo for your business.